Reference

What You Agree To at win365

These Terms & Conditions set out the rules that govern your account on win365.

Applies to all account holdersUPI, Paytm, PhonePe coveredIndia-region eligibility rulesWithdrawal & payment termsDispute resolution process
win365 What You Agree To at win365
TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Use the live chat widget on win365.today to raise a query about any clause in these Terms & Conditions. Our team is available around the clock to address account-specific questions.

Email Support

Send a detailed message to our support address if you need a written record of your query. We aim to respond to terms-related emails within 24 hours on working days.

Help Centre

Our Help Centre at win365.today includes a dedicated Terms & Conditions section where you can find clause-by-clause explanations, account rules and withdrawal policy details.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

Your account data and transaction history are protected under our security framework. Here is how we manage key areas covered by these Terms & Conditions.

Data Retention

We retain your account data for the period required under applicable regulations. You may request a summary of what we hold by contacting support — we respond to verified data requests within seven working days.

Cookie Policy

win365.today uses cookies strictly to keep your session active and to remember your payment preferences such as UPI or Paytm. You can adjust cookie settings in your browser without affecting core account functions.

Account Security

Your account is protected with encrypted login sessions. If you suspect unauthorised access, contact us immediately via live chat so we can freeze the account and start a formal review.

Requesting Changes

To update registered details — such as your linked PhonePe or Paytm number — submit a formal request through live chat or email. Changes take effect after identity verification is complete.

Who to Contact

All terms-related correspondence should go to our dedicated compliance desk via email. Include your account reference number so we can locate your record quickly and give you a precise answer.

Dispute Resolution

If you believe a transaction or account decision was made in error, raise a formal dispute within 30 days of the event. We review each case and provide a written outcome within 14 working days.

Your Questions on These Terms, Answered

Below are the questions we receive most often about the win365 Terms & Conditions. Each answer refers directly to a specific area of the policy so you know exactly where to look for more detail.

Yes. Every transaction on win365.today — whether via UPI, Paytm or PhonePe — falls under these terms. Payment-specific rules such as processing times and verification requirements are covered in the Payments clause.

No. We post advance notice of any material changes on this page and, where required, send a notification to your registered email. Continuing to use your account after the effective date means you accept the updated version.

A breach may result in account suspension or permanent closure depending on severity. We will notify you of the action taken and, where allowed under the terms, give you an opportunity to respond before a final decision is made.

Contact our support team via email, include your account reference, and specify that you are making a data access request. We verify your identity first and then deliver a summary within seven working days.

Access and eligibility depend on the local law applicable in your state or territory. Where local law permits, your account operates under the jurisdiction stated in the Terms & Conditions and any disputes are handled accordingly.

No. Accounts are strictly personal and non-transferable. Allowing a third party to use your account credentials is a direct breach of these terms and may lead to immediate account suspension without prior warning.

We aim to provide a written outcome within 14 working days of receiving a valid dispute submission. Complex cases may take longer, and we will keep you informed of the status throughout the review process.